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WhatsApp Automation

WhatsApp on autopilot, 24/7, zero agents needed.

Handle customer conversations, orders, and support routing on full autopilot. AiFlo's AI reads every message, replies in the customer's language, and writes the outcome back to your CRM, instantly.

In one paragraph: AiFlo replaces your WhatsApp support team with an always-on AI agent. It auto-replies in any language, routes orders and bookings to the right system, and syncs your CRM on every message, no human agents required.

What you get

A WhatsApp team-mate that never sleeps.

Three behaviours, out of the box. No prompt engineering, no training data, just plug your WhatsApp Business number into AiFlo.

Auto-reply in any language, any timezone

AiFlo detects the customer's language and replies in the same one across 90+ languages, at 3am, on holidays, in your tone of voice.

  • Locale-aware date, currency & greetings
  • Tone presets: friendly, formal, premium
  • Configurable confidence threshold

Order & booking routing, without agents

AiFlo classifies each message, order, booking, complaint, returns, and writes the outcome straight into your back office systems. No copy-paste.

  • Intent classification on every reply
  • Calendar & ticket auto-creation
  • Human handoff for low-confidence cases

CRM sync on every message, automatically

Every conversation updates your CRM in real time. Lead status, deal stage, next-best-action, all written back the moment the customer hits send.

  • HubSpot, Salesforce, Pipedrive, Zoho
  • Field-level scopes you control
  • Reversible, audit-logged write-backs
How it works

Four steps, under 30 minutes.

From "we want this" to "it's running" without a developer. Most teams launch the same morning they sign up.

  1. 01

    Connect your WhatsApp Business number

    One-click OAuth through the WhatsApp Business API. Your number stays yours, fully compliant.

  2. 02

    Point AiFlo at your CRM

    Pick HubSpot, Salesforce, Pipedrive or Zoho. AiFlo maps your fields automatically.

  3. 03

    Paste your tone & FAQs

    Drop a few example replies and your top FAQ doc. AiFlo learns your voice in seconds, no training set needed.

  4. 04

    Go live

    Flip the switch. Watch the agent handle every conversation, with a human handoff button always one click away.

Plug & play

Connects to the tools you already use

From CRMs to calendars to ticket systems, AiFlo's WhatsApp agent writes back to wherever your team lives, no glue code required.

  • WhatsApp Business API
  • HubSpot
  • Salesforce
  • Pipedrive
  • Google Calendar
  • Calendly
  • Jira
  • Stripe
  • Shopify
  • Mailchimp
  • Twilio
  • Zoho
Templates

Start with a proven flow, customize in minutes

Pick a template, plug in your tone and tools, go live the same day.

  • 24/7 support auto-reply

    Detects intent, answers FAQs, escalates to a human only when confidence drops.

    Use this template
  • Order confirmation flow

    Triggered by Shopify or Stripe, sends a personalised WhatsApp with tracking links.

    Use this template
  • Booking reminders

    Reads your Google Calendar and pings clients before each appointment, no manual SMS.

    Use this template
  • Lead qualification & routing

    Scores every inbound chat, writes back to your CRM, hands hot leads to the right rep.

    Use this template
  • Abandoned cart recovery

    Re-engages prospects who stopped at checkout with a personalised nudge and discount logic.

    Use this template
  • FAQ deflection bot

    Answers your top 80% of questions instantly, frees humans for the genuinely hard 20%.

    Use this template
Customer outcomes

What teams say after
90 days on AiFlo's WhatsApp agent

Real results from real teams running AiFlo across CX, sales, and ops.

"We had three agents covering nights and weekends, and we still missed messages. AiFlo took over our inbox in a week, average response went from 14 minutes to under 30 seconds."

30s avg. response time
M
Maya Sundaram
Head of CX, BrightOrbit Retail

"Customers ask in Arabic, Hindi and English on the same day. AiFlo handles all three without us maintaining separate flows. Game-changer for our regional ops."

S
Saif Al Mansoori
Ops Director, Marhaba Logistics

"The handoff to a human is seamless. Below the confidence threshold, an agent picks up with full context. We never have to apologise for the bot."

A
Anya Petrov
Customer Success Lead, Northway Studio

"We hooked AiFlo to Shopify and HubSpot in an afternoon. Order confirmations, abandoned cart nudges, refund routing, all on WhatsApp, all automatic."

3-day rollout
P
Priya Sharma
COO, Velocity Commerce

"Lead qualification used to be a spreadsheet plus three Slack pings. Now AiFlo scores every chat, writes back to the CRM, and we get the hot ones in seconds."

D
Daniella Cho
Head of Sales, Galileo Tech

Composite testimonials drawn from AiFlo customer interviews.

FAQ

WhatsApp automation, answered.

See how we secure your data, how pricing works, or automate email next.

  • What is WhatsApp automation?

    WhatsApp automation uses AI agents to read, reply to and route every incoming WhatsApp message without a human agent. AiFlo handles conversations, orders and support 24/7.

  • Does AiFlo work with the WhatsApp Business API?

    Yes. AiFlo connects through the official WhatsApp Business API so your number stays compliant, templated messages are pre-approved, and every conversation is logged.

  • Can AiFlo reply in multiple languages?

    Yes. AiFlo auto-detects the customer's language and replies in the same one, across 90+ languages, without you maintaining separate flows.

  • How does AiFlo route orders and bookings?

    AiFlo classifies the intent of every message, order, booking, complaint, or general, then writes to your CRM, calendar or ticketing tool through pre-built integrations.

  • How long does it take to set up?

    Most teams are live in under 30 minutes. Connect your WhatsApp Business number, point AiFlo at your CRM, paste your tone-of-voice, and the agent starts handling messages.

  • Will customers know they're talking to AI?

    That's your call. You can disclose openly or run the agent silently with a human handoff for low-confidence replies. AiFlo asks a human whenever the score drops below your threshold.

  • Is AiFlo compliant with GDPR for WhatsApp data?

    Yes. All WhatsApp messages stored on AiFlo run on Microsoft Azure with AES-256 at rest, TLS 1.2 in transit, and EU data residency available. See our security page for the full architecture.

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