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Security

Enterprise-grade security.
Built for IT, procurement, and CISOs.

AiFlo runs exclusively on Microsoft Azure, with AES-256 at rest, TLS 1.2 in transit, SSO + SCIM provisioning, immutable audit logs, EU data residency, and a 99.9% availability SLA. Every workspace is GDPR-compliant, with custom DPAs, sub-processor transparency, and pen-test summaries available to vetted security teams on request.

  • Microsoft Azure
  • AES-256 + TLS 1.2
  • GDPR & SOC 2
  • SSO / SAML / SCIM
  • 99.9% uptime

Trusted by enterprise procurement, security, and legal teams across the EU and UK.

  • SOC 2 Type II Audit in progress
  • ISO 27001 Aligned controls
  • GDPR EU data residency
  • HIPAA-ready BAA on request
  • Azure ISMS Inherited from MSFT
  • AES-256 / TLS 1.2 Default everywhere
Trust pillars

Six layers of security, end to end.

Every customer workspace inherits the same hosting, encryption, access, compliance, testing, and availability posture.

Hosting & data location

  • Hosted on Microsoft Azure cloud
  • Further segmented for increased security and manageability
  • No local or on-premise data storage
  • All info stored exclusively on MS Azure

Encryption

  • 256-bit AES encryption for data at rest
  • TLS 1.2 encryption for data in transit (HTTPS)
  • End-to-end encrypted across every integration

Access control

  • Role-based access
  • Two-factor authentication (2FA / MFA)
  • Activity tracking, the right people have access and everything is documented

Compliance

  • GDPR-compliant
  • Compliance with global security and privacy laws
  • DPAs available on request for Enterprise

Testing

  • Static code analysis on every release
  • Infrastructure vulnerability scans
  • Third-party penetration testing multiple times per year

Availability

  • 99.9% availability SLA
  • Near real-time backups in a separate Azure Availability Zone
  • Daily cloud snapshots, retained for 7 days
Architecture

How a request flows through AiFlo.

Every message, email, or webhook follows the same hardened path, TLS in, isolated compute, encrypted storage, audit log out.

  1. 01

    Inbound over TLS 1.2

    Every API call, WhatsApp message, and email enters AiFlo over TLS 1.2 (HTTPS), no plain-text traffic accepted at the edge.

  2. 02

    Authenticated & role-checked

    Requests are authenticated with workspace credentials, 2FA, and role-based scopes before any agent runs.

  3. 03

    Isolated Azure compute

    Workflows execute inside a segmented Azure environment, no shared local storage, no on-premise spillover.

  4. 04

    AES-256 at rest

    Any data the agent persists is encrypted at rest with 256-bit AES. Backups replicate to a separate Azure Availability Zone in near real time.

  5. 05

    Audit log out

    Every action is written to an immutable activity log so compliance and security teams can trace exactly who did what, and when.

Enterprise controls

Built for the controls your security team already requires.

SSO, SCIM provisioning, immutable audit logs, regional data residency, custom DPAs. Everything procurement asks for, in one place.

SSO / SAML 2.0 + SCIM

Okta, Azure AD / Entra, Google Workspace, Ping. Provision and de-provision users automatically through SCIM, no orphan accounts when staff leave.

Granular RBAC

Workspace, project, and field-level scopes. Restrict who can read PII, who can deploy workflows, and who can change integrations, all auditable.

EU data residency

Pin your workspace to EU-West Azure regions. Data, backups, and AI inference stay in-region. UK and US regions available on request.

Immutable audit logs

Every login, workflow run, integration change, and admin action is appended to a tamper-evident log, exportable to your SIEM via webhook or daily S3 drop.

Custom DPAs & sub-processors

Sign a redlined DPA, review our up-to-date sub-processor list, and subscribe to change notifications, 30-day notice on any addition.

No model training on your data

Customer data is never used to train shared models. Tenant data is logically isolated, retention is configurable, and deletion is verifiable.

Incident response & SLA

24/7 on-call rotation, 1-hour P0 acknowledgement, 4-hour customer comms. Quarterly DR drills with documented RPO ≤ 5 min, RTO ≤ 1 hour.

Dedicated & private deployments

Single-tenant Azure subscription, private VPC peering, customer-managed keys (CMK / BYOK) on the Enterprise plan, your keys, your control plane.

Vendor security review pack

Pre-filled CAIQ, SIG Lite, pen-test summary, architecture diagrams, vulnerability management policy. Most reviews close in under five business days.

Security FAQ

Security questions, answered.

The questions IT, legal, and procurement ask before signing.

  • Where is AiFlo data hosted?

    AiFlo is hosted exclusively on Microsoft Azure cloud, further segmented for increased security and manageability. There is no local or on-premise data storage, all customer information is stored on MS Azure.

  • How does AiFlo encrypt customer data?

    We apply 256-bit AES encryption for data at rest and TLS 1.2 encryption (HTTPS) for data in transit, end to end across every workflow and integration.

  • Is AiFlo GDPR-compliant?

    Yes. AiFlo is GDPR-compliant and aligned with global security and privacy laws, including data subject access, deletion, and processor obligations.

  • How does AiFlo control who can access my data?

    AiFlo enforces role-based access, two-factor authentication (2FA / MFA), and full activity tracking so the right people have access and everything is documented.

  • How do you test the platform's security?

    We run static code analysis on every release, infrastructure vulnerability scans, and third-party penetration testing multiple times per year.

  • What's your uptime guarantee?

    AiFlo offers a 99.9% availability SLA, with near real-time backups in a separate Azure Availability Zone and daily cloud snapshots retained for seven days.

  • Do you train AI models on my data?

    No. Customer data is never used to train shared models, your data is yours and remains scoped to your workspace. See the pricing page for tier-level controls.

  • Can I get a copy of your security documentation?

    Yes, Enterprise customers receive penetration test summaries, architecture diagrams, and DPAs on request. Book a call on /demo or contact us to request the security pack.

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